How to Add a Shared Mailbox in Outlook on the Web
Creation date: 3/12/2026 8:50 AM
Updated: 3/12/2026 8:50 AM
Description: This guide will show you how to add a shared mailbox to your Outlook on the web so you can access and manage it alongside your primary inbox.
1. In the left sidebar, right-click your email address and select Add shared folder or mailbox.
2. In the search box, type the shared mailbox's email address, select it from the results, then click Continue.
3. The shared mailbox will appear in your left sidebar, nested under your primary mailbox.
Note: If you don't see the mailbox appear immediately, try refreshing the page.
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