Email inbox permissions

Creation date: 6/19/2025 11:10 AM    Updated: 6/19/2025 11:17 AM
This is a method for end users to give each other access to their email accounts while they are out of office without having to share passwords or disabling MFA's.

For outlook classic:

1. Have the user who is going to be out of office, right click on their inbox and select properties, this box will appear

2. Go to the permissions tab, and select add

3. Here, you can search for any account in the company, you can select one or more users, once selected, click Add, and then OK

4. Once the user(s) are added, they will appear here, click on the user and go to the dropdown and give them editor permissions, this will let have full access to the inbox, then hit apply, and OK

5. Repeat this same process for any other folder the other person will need access to your account while you are gone (right click any and select properties to begin the same process)

1. Now the user who will be accessing the account, go to File>account settings>account settings to get this screen here, then select change

2. Now at this screen select more settings

3. Now select Advanced and Add


4.  Then enter the email of the user sharing their account with you, and hit OK

5. Once the account is showing here, hit Apply, and OK

6. Now after that, the user will appear of the right of your outlook, along with all of the folders the original user gave you permissions to (in this case Max set me up with inbox, but you as stated earlier you can do it with any folder in your email)



For new outlook: 

1.  For the user sharing their account, right click on your account name, and select Sharing and permissions

2. Once this screen, select the plus sign at the top to add the user you are sharing this account with

3. Enter their email account, and hit Add

4. Then, once the email is visible here, give them Editor permissions, and select OK

5.  Then, the user who is getting access to this account, if they refresh their email, or if they close and re-open it, they will see the shared account under the Shared with me folder


To remove these permissions when the first user is back from being out of office, they simply need to go into their folder properties and remove those account they gave permissions to by selecting them and hitting remove, apply and OK