Remote Access Fix

Creation date: 1/15/2025 9:04 AM    Updated: 1/15/2025 10:15 AM    nable public remote connection

Installing N-Central Agent

Step 1:

Please go to this web address:

https://cpflexpack.sharepoint.com/

Once there, navigate to the "Company Public Cloud":



Locate the red folder named "Agents":

Agents Folder

Open the "Agents" folder and select your location (e.g., Buffalo):

Select Location

Download the installer for your location by clicking the three dots and selecting "Download":

Download Installer

Once downloaded, click the three dots in your browser and select "Keep":

Keep File

Click "Show more" and then "Keep anyway":


Double-click the downloaded file to run it:

Run Installer

Follow the installation wizard by clicking "Next" on the subsequent steps:

Next Steps

Click "Install" to proceed:

Wait for the installation to complete:

Installation Progress

Once completed, click "Finish" and inform the technician that the installation is complete:

Finish Installation
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