Autocount reports not being delivered (AU/LK)

2. Open up both the terminal server and Plant Manager servers for the domain you are working on.

In the plant manager server, navigate to the Plant Manager Configuration app, the click "next" of each tab until you get to the mail server tab.

3. Then go to the terminal server, open up radius and navigate to system> system level options.

Here, take note of the SMTP mail server make sure this email matches the email listed in the mail server of the Plant Manager Configuration in the plant manager tab.

4. If this all matches, be sure no recent changes have been made to the noreply@cpflexpack.com account (this is unlikely, but worth a check if everything in the above steps is correct). 

REMEMBER: Do NOT check the use authentication box and enter the password in PM configuration

**this isnt a complete fix all, still working on it, just making notes of where things are located