Email Signature Block Radius

Creation date: 11/5/2023 10:00 PM    Updated: 11/5/2023 10:00 PM

Setup Email Signature Block


Setup Email Signature Block


This method doesn’t (and never has) used the Outlook mail client on the workstation to send out emails.


There is nowhere on the user record to store the fax number explicitly, so suggestions are:
  • For a company wide fax number, put it directly in the emailsig file.
  • Use either the office phone or the cellphone field to store the fax number

Sending emails by this process contacts the mail server directly rather than going through the workstation client mail app (which is why it isn’t saved in Sent Mail by default).

The emailsig.html file is in the UTIL directory in the installation folder; for example: "C:\EFIRadius\RadiusLive\util\emailsig.html"
The installation folder is usually the "Start in" directory for the Windows shortcut.


The path to the logo is specified explicitly in the emailsig file –it has to point to something that is internet facing as it just embeds the link to the image rather than the image itself.
For example, use "
http://www.example.com/images/sig.jpg"
The file name "sig.jpg" alone would not work.

Same goes for the website, that is defined in the emailsig file rather than pulling from the company record. In fact, nothing comes from anywhere in the database apart from the user record (name, title, office phone, cell phone, email address).


The disclaimer and text at the beginning of every email go in the places shown in the template emailsig file – the body text is inserted where it says [RSLTEXTHERE].

The complete list of tags which can be used in emailsig.html and the location they pull data from is:

[RSLUSERNAME] – PM_User.UserName
[RSLUSERTITLE] – PM_User.JobDescription
[RSLUSEROFFICEPHONE] – PM_User.OfficePhone
[RSLUSERCELLPHONE] – PM_User.CellPhone
[RSLUSEREMAIL] – PM_User.Email

[RSLTEXTHERE] – The body text of the email message.


Here is the text of a sample "emailsig.html" file:
<SPAN style ="FONT-SIZE: 10pt; COLOR: #1f497d; FONT-FAMILY: "Arial","sans-serif"">
This text should automatically appear at the start of the email<BR>
</SPAN>
<SPAN style ="FONT-SIZE: 12pt; COLOR: #00ff00; FONT-FAMILY: "Arial","sans-serif"">
<BR>[RSLTEXTHERE]<BR><BR>
</SPAN>
<SPAN style ="FONT-SIZE: 10pt; COLOR: #1f497d; FONT-FAMILY: "Arial","sans-serif"">
<PRE></PRE>This is the company signature<BR>
[RSLUSERNAME]<BR>
[RSLUSERTITLE]<BR>
Tel:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; [RSLUSEROFFICEPHONE]<BR>
Mobile:&nbsp; [RSLUSERCELLPHONE]<BR>
Email:&nbsp;&nbsp;&nbsp;&nbsp; <A href="mailto:[RSLUSEREMAIL]">[RSLUSEREMAIL]</A><BR>
Web:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <A href="http://www.example.com/">www.example.com</A><BR>;
</SPAN>
<IMG src="http://www.example.com/images/sig.jpg"" alt="signature image alternate text" ><BR><BR>
This is where the disclaimer goes