Avaya Voicemail Setup

Creation date: 10/27/2020 8:38 AM    Updated: 12/6/2024 9:22 AM


Voicemail Pro

Initial Mailbox Setup



Description:

Action:

Calling Voicemail:

v Dialing into Voicemail.

1. From your desk, Dial *17.


Log In:

v Logging into Voicemail.

v You will need to put in your extension number followed by the # sign.

v You will be asked to put in your password as well, followed by the # sign.

1. Dial your extension, followed by the # sign.

2. Dial (*) 2580 # when prompted for your password.


*- You may need to have IT reset, if above doesn’t work

Password:

v To ensure the security of your messages and the system, do not use a password that uses:

o Ascending or descending digits.

o The same digit.

o Your extension number.

1. When prompted, dial your new password, followed by the # sign.

o Passwords can be 4 to 15 digits in length.

2. When prompted, reenter your new password, followed by the # sign.

Record Name:

v Other AUDIX subscribers who address mail to you either by extension or name will hear your name as confirmation that they have addressed their mail correctly.

1. Press 1.

o Record your first and last name at the tone.

2. Press 1 when finished.

o You will hear your recording.

o Press 1 to rerecord.

o Press # to approve.

Record Greeting:

v The system sends a call to your mailbox if you are unable to answer it.

v The caller will hear your greeting.

1. Press 3 to administer greeting.

2. Press 1 to record a greeting.

3. Press 1 to indicate greeting 1.

  • Speak your greeting at the tone.

4. Press 1 to stop recording.

o To review Press 23.

o To delete Press *D.

5. Press # to approve.

6. Press 1 to activate the greeting for all calls.





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