Garlock - AC4D / Radius not communicating

Creation date: 6/18/2026 12:45 PM    Updated: 6/18/2026 1:07 PM   ac4d communicating eflow not radius srv-ma-efi-app srv-ma-efi-web srv-ma-eflow
- Tickets like: "Job came off Press and when we try to scan the WIP, it says it's not found"
- Tickets like: "We have jobs printed FG pallet tags from AC4D, but nothing is showing in Radius"

Steps to resolve:
1. RDP to SRV-MA-EFLOW and restart.  Wait 2-3 min.
2. RDP into SRV-RENO-EFI-MG and restart
3. Wait 3-5 min then have them test