Setup VM Greeting (Avaya Phones)

Creation date: 10/3/2022 2:44 PM    Updated: 12/4/2024 3:14 PM    avaya greeting vm voicemail

This KB article will provide the steps needed to update your VM greeting on your Avaya phone.


1.  Log in to your mailbox.

2. Select Personal Greetings:

              a. Press 3.

3. Create or Change a Greeting:

              a. Press 1.

4. Record Your Greeting:

              a. Start speaking at the tone.

              b. When finished, press 1 to edit your greeting.

5. Playback Your Greeting:

              a. Press 2, 3 to playback the recorded greeting.

6. Confirm the Recording:

              a. Press # to confirm.

              b. The system will announce the number of the greeting just recorded.

7. Add to the Recording (if needed):

              a. Press 1 to add more words.

              b. Speak the additional words and press 1 when finished.

8. Save the Recording:

              a. Press # to save.