Setup VM Greeting (Avaya Phones)

Creation date: 10/3/2022 2:44 PM    Updated: 6/3/2026 6:03 PM

This KB article will provide the steps needed to update your VM greeting on your Avaya phone.


1.  Log in to your mailbox.

2. Select Personal Greetings:

              a. Press 3.

3. Create or Change a Greeting:

              a. Press 1.

4. Record Your Greeting:

              a. Start speaking at the tone.

              b. When finished, press 1 to edit your greeting.

5. Playback Your Greeting:

              a. Press 2, 3 to playback the recorded greeting.

6. Confirm the Recording:

              a. Press # to confirm.

              b. The system will announce the number of the greeting just recorded.

7. Add to the Recording (if needed):

              a. Press 1 to add more words.

              b. Speak the additional words and press 1 when finished.

8. Save the Recording:

              a. Press # to save.