If users experience error like above image,
Step 1: restart the computer. If it does not fix the problem.
Step 2: uninstall the FileMaker
Step 3: go to \\scholar\apps\Tools\FileMaker and install the 64-bit one under 'FileMaker Pro 17 Advanced' if the OS is 64-bit. If the OS is 32-bit, install the 32-bit one under 'FileMaker Pro 17 Advanced_x32'.
This way should fix the problem.
This should only be used if there is no specific category for your software issue.