Knowledge base

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Doors

Symmetry 2

Lakeville Door system

Avaya

Phones 3

Backups

File Restore 2

Enter file path and last date your remember seeing the file.

Employee Management

User Account Issues 1

User Setup 1

EPS

AutoCount 6

Open Accounts 2

PSA 6

Radius 17

Radius Estimating 1

Shop Floor (DCU) 1

General

General Issues 2

Only should be used if you're unsure which category to use.

Globetek

GT 1

GT User 1

Hardware

Gen'l Hardware Issue 1

Hardware issue that is not covered by another category.

Printers 6

N-Central

Deployment 1

Network

Network Access 6

VPN 3

Parallels

Parallels Client 2

Issues with Parallels client

Production

Barcode Issue 1

Color Cert 1

Xrtie/Color Cert issues

Label Printer 1

Scan Guns 1

Security

MFA 4

ProofPoint 2

Software

Esko 4

Exchange Online 1

FileMaker 1

General Software Issues 14

This should only be used if there is no specific category for your software issue.

Office 365 5

Outlook 15

SharePoint 1

Windows OS 3

Yodeck 1

Zoom 1

SOP/Policy

Policy 4

SOP 6